GenuTrain S
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GenuTrain S
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
Free UK delivery on orders over £30, with standard delivery in 2–4 working days. You'll receive a tracking link by email as soon as your order is on its way.
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Customer Support
Our team is here Monday–Friday, 9am–5pm. Email us at team@nalu.co.uk and we'll get back to you within 24 hours on weekdays.
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FAQ’s
Most questions about orders, shipping, and our products are answered on our FAQ page. Have a browse — chances are we've already covered it.
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Contact Us
Prefer to talk it through? Email team@nalu.co.uk or call us on 0800 368 8964 during opening hours and we'll be happy to help.
Which GenuTrain Is Right for You?
The all-rounder.
Designed for general knee discomfort, mild instability, and everyday support. Its Omega+ pad surrounds the kneecap to massage sensitive areas and support comfort. The breathable compression knit supports circulation and engages the body's own stabilising muscles. Best for: everyday knee support, active lifestyles, and return to activity.
The stability step-up.
Combines medial and lateral hinges (sidebars) with a circular strap system to stabilise and guide the knee without limiting mobility. Includes a viscoelastic pad for compression massage around the kneecap. Best for: knee instability and anyone needing more structural support than the standard GenuTrain provides.
The specialist.
"A3" stands for Anti, Arthros, Algos. Features a star-shaped viscoelastic pad with massage nubs that target common discomfort areas on the inside of the knee. Best for: inner knee discomfort, medial compartment issues, and those needing targeted support beyond the standard GenuTrain.
FAQs
Please read our FAQs page to find out more.
What is Bauerfeind and why is it considered a premium brand?
Bauerfeind is a German sports and orthopaedic technology company founded in 1929 with over 95 years of expertise in support and compression technology. Every product is developed in direct collaboration with physicians, scientists, and elite athletes. Their patented flat-knit technology and anatomically contoured designs deliver precision compression through breathable, moisture-wicking fabric, a world apart from the cheap neoprene supports you'll find elsewhere.
What makes Bauerfeind braces different from standard neoprene supports?
Bauerfeind products use a proprietary knit fabric rather than neoprene, which means they're breathable, hypoallergenic, anti-odour, machine washable, and anatomically shaped to the joint, so there's no bunching, slipping, or heat build-up. They also feature patented innovations like the Omega+ viscoelastic pad in their GenuTrain knee brace, which provides a gentle massaging effect during movement to enhance proprioception and support comfort around the joint.
Is Bauerfeind trusted by professional athletes and sports teams?
Bauerfeind is the Officially Licensed Knee Brace of the NBA and has been the trusted choice of the National Basketball Athletic Trainers Association (NBATA) since 2003, with all 30 NBA teams purchasing Bauerfeind products for their players — NBA legend Dirk Nowitzki has been a global brand ambassador since 2017. Beyond basketball, Bauerfeind has been an official partner at the Olympic Games since 2002, providing supports, orthoses and compression products to hundreds of athletes across all participating nations at every Summer and Winter Games.
Who are Bauerfeind products suitable for, do I need to be an athlete?
Absolutely not. While Bauerfeind is trusted at the highest levels of professional sport, their range of knee, ankle, elbow, wrist and back supports, compression sleeves, and orthopaedic insoles is designed for anyone looking for quality joint support, improved comfort during activity, or better stability in everyday life. Their GenuTrain knee brace alone has helped millions of people worldwide, from weekend runners and hikers to office workers and retirees looking to stay active and comfortable.
How do I care for my Bauerfeind products and how long will they last?
Bauerfeind products are machine washable on a gentle cycle with cold water — just avoid bleach and fabric softener, and air dry rather than tumble dry to maintain the elasticity and shape of the knit. Because of the premium German-engineered materials and construction, Bauerfeind braces are built to retain their compression, shape and effectiveness over extended use, making them a long-term investment in your joint health.