Shipping policy

Shipping Policy

We ship to addresses within the United Kingdom only, including mainland UK, Northern Ireland, the Scottish Highlands, and the Channel Islands.

Delivery Costs Standard UK delivery is £3.95. Free standard delivery is automatically applied to all orders of £30 or more.

Handling & Transit Times Orders are processed and dispatched within 1–2 working days. Once dispatched, delivery typically arrives within 2–4 working days via DPD courier.

Tracking You will receive a confirmation email with a DPD tracking link as soon as your order has been dispatched.

Delivery Notes Leave safe and delivery to a neighbour options have been disabled on our DPD account for security reasons. DPD will photograph the parcel at your door upon delivery. If you are not home, you can manage your delivery via the DPD app or tracking page.

For any delivery queries, please contact us at team@nalu.co.uk or call 0800 368 8964.