FAQs

Please read our FAQs page to find out more.

Who are Folk Soap?

Folk Soap is a natural soap company based in Neath, Wales. Every product is handmade in small batches using both hot and cold process methods, with recipes that took almost a year to develop and fine-tune. The range includes natural soap bars, solid shampoo bars, conditioner bars, shaving soaps, beard oils, and beard balms, all crafted from plant-based oils, butters, and botanicals. The founder spent years perfecting the balance of quality ingredients, and every bar is designed to deliver rich, long-lasting lather from natural oils rather than the synthetic foaming agents found in mass-produced soap. With over 1,200 reviews and a 4.89 out of 5 rating, Folk Soap has built a loyal following for quality, sustainability, and genuine craftsmanship.

What makes Folk Soap different from shop-bought soap?

Most mass-produced soaps use synthetic detergents, sulphates, and artificial foaming agents to create lather, and often strip out the naturally occurring glycerine (a valuable moisturising by-product of the soap-making process) to sell it separately. Folk Soap keeps that glycerine in the bar, which is one of the reasons handmade soap feels more moisturising and comfortable on the skin. Every bar is made from a carefully balanced blend of coconut oil, olive oil, shea butter, rice bran oil, sunflower seed oil, and castor oil, with no sulphates, no parabens, no synthetic preservatives, and no artificial colours. The result is a soap that cleanses effectively while leaving the skin feeling genuinely cared for rather than tight or dry.

Does Folk Soap use palm oil?

Yes, but only certified sustainable palm oil. Palm oil plays an important role in soap making because it helps create a harder, longer-lasting bar with a stable, creamy lather. Folk Soap sources its palm oil from suppliers certified by the RSPO (Roundtable on Sustainable Palm Oil), which enforces strict standards around ethical sourcing, deforestation prevention, and environmental responsibility. Boycotting palm oil entirely can actually cause more environmental harm, as alternative oil crops require significantly more land to produce the same yield. Folk Soap's position is to use palm oil responsibly and transparently rather than avoid it altogether.

Are Folk Soap products vegan?

Many are, but not all. The majority of the soap and shampoo bar range is vegan, using only plant-based oils, butters, and essential oils. However, some products in the range contain ingredients like honey or goats milk, which are not vegan. Individual product pages on Nalu clearly indicate whether a product is vegan. If you're unsure about a specific product, check the ingredients list on the product page or get in touch and we'll confirm.

How do I make my soap bar last longer?

The single most important thing is to let your soap dry between uses. Store it on a soap dish with drainage so the bar isn't sitting in water, and keep it out of the direct stream of the shower when you're not using it. A well-drained bar will last significantly longer than one that stays wet. Folk Soap also offers travel tins for their 110g bars, which are ideal for keeping the bar dry and protected when travelling or at the gym. Because these are handmade bars made from natural oils rather than synthetic hardeners, proper storage makes a real difference to how long each bar lasts.

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